How Do Garment Salesmen Talk About Rebates With Customers?
Under normal circumstances, Rebate It's best not to say it in our mouth first. A lot of business will be lost because we say this kind of thing carelessly. Before we say this, we must be right. Customer After having a clearer understanding of the organization and personnel relationship, after making contact with customers, decide whether to give it or not. For example, if it is a client's boss or shareholder, it must not be mentioned. There are also relatives of the boss. For some loyal bosses, they can not be mentioned. They will hang up as they hear the rebate. Price You have water or you are not honest. And some relatives are greedy, and you can't talk about them.
Occasions are also important:
First, not when the third party is present.
Second, not in the company that does well in monitoring measures.
Third, can not be mentioned in his office phone. It is the most effective to put it on the table, followed by a personal phone call during the rest time.
Most of the purchasers we are working for are migrant workers. These people, of course, are most fond of making money, but in general, they should not casually mention it, because they should take different countermeasures against different people.
1. want to get kickbacks and play high class.
This kind of person is not willing to talk about kickbacks, but he really wants it. He won't talk about kickbacks with you. You can't talk about it at first. You must do your job well at this time. You must feel good about your company's product technology. After that, you can do a good job of personal relationship, let him recognize you and trust you. Then you can find a chance to say something about kickbacks. Let him feel that he doesn't take this rebate and I'm sorry. You'd better let him feel that he doesn't take this rebate or I'm sorry for your company, and then he will accept it in a hurry.
2, go straight to the kickback class.
Such people will take the initiative to ask you at the right time and tell you exactly what they want. This kind of people is the best to deal with, because interest is their most concern, as long as you get the rebate in place, to achieve the expectations of his heart, the single can not run away. But we must find out the organizational structure of each other's clients, and see how much power he has in decision-making.
3, and want to get a kickback, but can not afford to lose courage.
For this type of person, you need to find out why he is worried about the kickbacks, and suit the remedy to the case. He should use various reasons to convince him, so that he can understand that the customers are taking kickbacks. What's more, the kickbacks do not represent anything, and the kickbacks will not affect his work. They may not be overly demanding in the amount of rebate, so long as they are able to take it, they will be grateful and will become good friends with you.
4. no kickbacks.
A lot of projects you will encounter customers and you go to the death of the price, at this time, you have to sniff out that there must be a reason for him, for example, a project at the beginning of a few departments to participate in, and finally there are internal differences, may appear the final responsible Department to the death of the price, they do not want to deduct, they want to prove that they can do quality engineering at a low price. At the same time, you have to do a good job in personal PR work, make more complaints, let him believe in your technical strength. And there are some customers who have just been in office or are interested in promotion.
The following is the knowledge of gift giving, and sales is the relationship between people. Chinese people are very important to relationships. They need to maintain relationships. If you find that they do not maintain their relationships, they will fade away like colors. Gifts should not be too expensive and expensive. If you are expensive, you will not be worthwhile, nor will customers dare. The gift is best made by the company, so it works better. This is my experience.
First, gifts are divided into several types.
1, practical: pen, book, necktie, wallet, perfume, lighter, racket and so on. Customers are more receptive and can build up good relationships gradually.
2, furnishings: Taiwan calendar, Fortune Cat (similar to cattle, sheep mascot), "crystal display" and so on.
This kind of technology is used in the initial contact stage to give customers a good feeling, but because the gift is not too practical and economic value, it will not impress the customers. At the critical stage of the list, this kind of gift is still free from the waste of the province.
3, token type: traffic card (of course, the value of the rush), mobile phone card, all kinds of supermarket coupons, the benefits of such gifts do not need to say, the convenience of sending, with affordable, is a rare good thing!
4, luxury: watches, senior gifts, the list has reached a critical time, at this time do not need to wait for when, but remember that we must clearly understand the customer's "hobby" in order to give their best.
Two. Customer attitude towards gifts:
1, good face type: such customers feel that someone gives him something, and is unique to their family and friends. Then we should pay attention to the things that can be brought out, such as Chinese New Year holidays, which can be carried to the house in large bags. Usually, they usually say something to their relatives and friends: "what the supplier sends", as for what specific things, think for yourself.
2, picture benefit type: such customers are boiled dumplings in the teapot - in the heart of the number of lines, or to some affordable.
3, take the opportunity to egg type: such customers are more difficult, but fortunately, his requirements are generally not too budgetary.
4, lion opening type: this kind of general is a key person of a certain list, ha ha, usually do not want to give you the opportunity to send, that is not haste!
Three, the way to send gifts:
1, directly bring the client company to me.
2, hand over to the secretary or the front desk.
3, express delivery! (also pay attention to packing problem).
4, ask the client to come out and sit at the same time.
5, the third generation of customers who are intimate and secure with their customers are to consider these methods according to the value of the gift, the character level and the critical level of the matter. There is no very standard way to use them together. In short, the principle is: the convenience of the customer is convenient. Remember, if you do not send it to your face, you must make a phone call to express or imply this thing. This is a review of your own experience and no strict textual research. The idea is not necessarily smooth, and the classification is not necessarily correct, but it is considered to be very practical.
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