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Pilot Compensation System For Trade Fairs In Shenyang

2011/8/23 9:40:00 43

In August 17th, reporters learned from the Liaoning Provincial Department of Commerce and industry that, in view of the fact that all kinds of fairs frequently landed in Shenyang City, in order to prevent the sale of counterfeit and inferior commodities by exhibitors, and the fact that consumers could not protect their rights after the end of the exhibition, Shenyang's industrial and commercial organs took four measures to strictly regulate and supervise the exhibition fairs, so as to ensure that consumers' legitimate rights and interests are not infringed.

The four measures are to clarify the responsibilities of all parties, that is, clear organizers.

Exhibitors

The responsibility of the parties to the lessor should be set up, and the joint liability system for consumer compensation should be established. Meanwhile, a joint supervision mechanism should be established to jointly supervise the participating commodities, including the examination of the main qualifications of the organizers of the fair, the examination of the exhibitors' qualifications, the inspection of the commodities for sale, and the inspection of the commodities by the relevant departments, the sale of counterfeit and inferior commodities by the relevant departments, the examination of advertisements and advertisements for goods and advertisements, and the inspection of the contents of the products.

At the same time, the relevant departments concerned will set up 12315 consumer complaint reporting service points at the fair venue, accept and mediate consumer complaints, and investigate and punish illegal behaviors that harm consumers' rights and interests.

The system of advance compensation should be tried at the fair, that is, the proportion of the organizers, exhibitors and venue lessors shall be proportions.

Pay

A certain amount of good faith margin will be sold to the venue where the consumer disputes are located at the venue of the exhibition hall, so that even if the exhibition is over, consumer disputes will occur within a certain period of time.

dispute

All of them are returned.

At the same time, the credit card system should be implemented. The sale of goods should use the commodity credit card with the official seal of the operator (invoice), the after-sales service of the goods clearly, and the promise of the quality of the merchandise sold. Once the sale of the goods has quality disputes, consumers can return it by credit card to solve the problem of no consumption certificate.