Ali Reinvigorate The Market And Impose Heavy Punches On Speculators.

However, it is unavoidable that some Taobao customers are still tempting consumers to click on, cheat business commissions, seriously disrupt market prices, and also cause confusion for buyers' shopping. In this regard, Ali mother We should not hesitate to impose heavy punches, so as to alert the speculators. According to the billion power network, Ali mother has decided to close the account registration, and upgrade the registration process of the new member, bind the real name authentication Alipay account and cell phone number, so as to effectively purify the Taobao customer market through the authentication upgrade. According to Wang Hua's data, Ali's Taobao customer commission income reached 5 billion in 2013, and guided over 100 billion transactions.

　　 The following is the latest solution of Ali Mama about Taobao customer commissions:

Recently, some netizens asked on micro-blog, why is Ali mother frozen? Taobao guest Before the Commission, I have already explained the original intention of doing this thing. The voice on the Internet also let our team and business see more needs to be promoted. We have held several meetings on this urgent meeting, fully adopted the suggestions from netizens, and comprehensively conducted the Taobao passenger business. I would like to share with you some of our decisions.

　　 Q: why do you want to freeze the Commission of Taobao passengers?

A: my team and I have emphasized our original intention of doing this. We only make temporary supervision on violating Taobao customers to punish Taobao customers. In fact, most Taobao customers and small and medium-sized stationmaster are our friends. They have been born with us since we were born, and have become very good allies. This year, more than 5 billion Commission, more than 100 billion guided trading volume is the result of the concerted efforts of all our participants. But we did find some fake Taobao customers who cheat. For example, by inducing consumers to click and cheat the business commission, they seriously disrupt the market price, and also cause confusion to buyers' shopping. On a network marketing open platform, Ali mother has the responsibility to protect. platform The transaction safety of both sides is just like a supermarket. Only when security and property management level go up, will the market become more prosperous.

　　 Q: about the process and time of complaint?

Answer: for violating Taobao customers, we will adopt a temporary supervision of Taobao customer commission, but everyone has the opportunity to appeal. We hope to punish the illegal Taobao customers while not killing the normal partners. Next, we will optimize the complaint process. For example, we will notify the violation in advance, and synchronously open the complaint channel (which has been implemented), and the complaint response will be changed from 15 days to 5 days, so that the waiting time of customers can be greatly saved. If the complaint is successful, we will thaw and make weekly payments to Taobao customers, all of which will be implemented this month.

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　　 Q: how to upgrade Taobao guest real name registration process?

A: this incident also shows us that many Taobao customers have multiple promotional accounts, and even some have hundreds of accounts. The confusion of account authentication has provided many people with a hotbed of irregularities. So we decided to close the account of Ali's mother account, upgrade the registration process of new members, and effectively bind the Alipay account and cell phone number of the real name authentication. We hope that through the authentication upgrade, we can effectively purify the Taobao customer market, and provide a more healthy network marketing environment for businessmen and Taobao customers.

　　 Q: Taobao guest rule management optimization?

Answer: rules are the guarantee of Taobao customer promotion. Because of the complexity of Taobao customer market, we need to constantly upgrade rules to adapt to the development of the market. This year, we will enhance the propaganda of rules. Our rule management team will also approach Taobao customers to carry out more active exchanges and communication, so that we can have a clearer understanding of the change of rules.

　　 Q: why is the Commission for the normal promotion part frozen after the violation?

A: this question is wrong in essence. If you steal someone else's money, do you need to return money to escape the punishment of the law? Let's ask again, we only supervise the Commission of that month. Before that, is there any "abnormal" commission that you have taken away? Do we have the right to help businesses recover? For the Internet cheating behavior, severe punishment is our attitude. If we do not impose heavy punches, we will not be vigilant to speculators. As a platform for Taobao customers and sellers, the seller of the Ali family gave us the promotion fee to us. We have the responsibility and obligation to supervise the use of every penny to protect the interests of the sellers. Therefore, the appropriate punishment is necessary to increase the cost of the cheaters, and drive the bad money out of the Taobao customer platform before the bad money drives out the good money.

　　 Q: about Taobao's growth opening day?

Answer: we are willing to sincerely listen to the voice of Taobao customers, and there is nothing to hide. Therefore, we hope to be able to approach you and have a face-to-face communication with you. Therefore, starting from the 26 day, we will hold the "Taobao customer growth open day" online, and welcome everyone to communicate with your mother with questions and suggestions. Your voice is also the driving force for us to move forward.