Linyi Public Pport Group Hired Etiquette Teachers To Conduct Etiquette Training For Their Employees.

To improve bus group employees

In the early 2015, Linyi public pport group invited etiquette teachers to conduct professional, standardized and systematic etiquette training for employees.

The training, according to the nature and practical needs of the public pport industry, set up a number of chapters, including sitting, standing, doing, smiling service, squatting practice, reception etiquette, behavior and other courses, so that the professional degree of training is greatly enhanced.

The training is mainly focused on practical operation. First, the lecturer will carry out regular exercises to explain and demonstrate, then the trainees will practice the exercises together, and the lecturers will comment and correct them one by one.

"Through a day's training, it is clear that the spirit is more clear, and the mood of the whole people has become cheerful. We also have a deeper understanding of civilized driving and civilized services.

It is also extremely necessary to bring it to our daily work and life, especially for our window service industry. We should always establish detailed awareness in daily work, strengthen the concept of etiquette, pay attention to etiquette at all times, pay attention to details of work, and integrate the knowledge of ritual instruments into work and life.

After the training, a driver who participated in the training said.

The head of the bus group tells us that the bus is the city's card and the window of civilization. The service level of the bus drivers directly affects the image of the city. In urban life, the bus drivers are not only driving good cars, but also endowed with more roles such as civilized driving, courtesy, hospitality and consulting services. This requires that drivers not only have excellent professional skills, but also good ones.

Learn the basic etiquette of dealing with people.

In order to enhance the overall service image and service level of employees and create a safe and civilized environment for bus driving, since the middle of January, the Linyi public pport group will carry out closed training activities for all staff and batches, and will conduct etiquette training throughout the annual training work plan, so as to form a long-term training mechanism, and strive to create "charming bus service", "warm Linyi" service brand and "Yimeng happy pportation brand", and create a good service image of Linyi public pport.

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In 2014, our school conscientiously implemented the eight requirements of the Central Committee and the thirty implementation measures of the municipal Party committee, strengthened the concept of "full element education", completed the reception and foreign affairs tasks with high quality, and improved the quality and level of service guarantee.

Reception work continues to be frugal and enthusiastic.

Do a good job in official reception.

To carry out the training and training work of the school's domestic cooperation and exchange for all departments, branch leaders and related personnel.

We completed the revision of some regulations on the management of school official reception in schools.

Lead the relevant departments to study the reception work of college and university.

Adhere to the principles of official business, simplification of etiquette, pragmatism, frugality, efficiency and pparency, and respect for the habits of ethnic minorities, and strive to be standardized, efficient, meticulous and humanized, so as to receive visitors with emotion.

A total of 94 visitors were received, totaling 656 people, an increase of 21% over last year, of which 11 were provincial and ministerial level leaders.

We must strictly enforce the relevant standards such as reception, car use and activities, and strictly examine the expenses for reimbursement and reception.

Timely do well the liaison work of school leaders and relevant departments in domestic investigation.

Attention should be paid to improving reception information files.

Strictly according to the provisions of the custody, use of gifts, gifts from outside units are strictly registered according to regulations.

Foreign affairs work to open up new fields and explore new models.

We will continue to highlight the characteristics of international schools.

A total of 45 batches of 643 overseas visitors were received throughout the year. There were 27 batches of 91 foreign visitors in the whole year, including 23 from the branch and district party schools.

Open up channels for cooperation and exchanges between Brazil, Argentina and Thailand, and partners cover five continents.

We will steadily promote high-end projects, and train 13 international teams in Kyrgyzstan throughout the year.

The teaching teams of University of Oxford and Harvard University are invited to give lectures on Sino British social management innovation seminar and Sino US advanced public management seminar.

A total of 8 overseas visiting scholars have won 1 entries for the Albert foundation in 2015.

By relying on the new way of establishing a link between the Consulate General of various countries and the training institutions of foreign civil servants and famous universities, a new way of communication and communication with new partners is established.

The number of international conferences has been the highest for many years. There are 9 bilateral and multilateral academic conferences held in China, Russia, China, Germany and Italy.

Cecchi, Professor of Harvard University, applied for the Shanghai Magnolia Award.