Service Flow Of Garment Salesmen

Say hello:

The salesperson's cordial smile should be kindly, kind and natural.

Should not: coping style, smile not to laugh, ignore.

Have eye contact, face your customers, your eyes are full of sincerity, do not look around.

Appropriate volume tones should be soft, sincere, calm and calm, and be sure to pay attention to oral hygiene (such as smoke, alcohol, halitosis, etc.).

Have time to greet, sex, address and festivals.

Such as: sir (madam, madam, etc.), welcome in the morning (good evening), don't call it "pretty girl" or "pretty girl".

Nod your head and keep an appropriate distance from customers to give enough room for activity.

Introduce goods: the salesperson of clothing store should pay attention to and ask the customer's request voluntarily.

Analyze the customer type.

Listen patiently to the needs of customers.

A pipeline system consisting of collective terminal customers, manufacturers, pporters and inventories is established.

Database is also very important in other aspects of the entire marketing system. Only by collecting data and updating data in real time can we better grasp the investment intensity of operations, and constantly collect and form various customer information in the process of product trading and buying. It is not only an important means to maintain the existing customer resources, but also introduces the regular performance of different goods.

Pay attention to the effect, proper.

Fitting: retell the style and size of the goods the customer wants.

A salesperson in a clothing store should be polite to calculate the number of items tried by customers (preferably in mind).

Undo the buttons, zip up and fold the trousers.

Invite customers to the fitting room and mirror.

First knock on the door, then put the tried goods on the fitting room and remind the customer to lock the door.

inquiry

Whether they are satisfied or not, remind customers whether there is any item left in the fitting room.

Capital turnover, and maintain the competitive advantage of enterprises.

Commodity database update time is every Saturday morning, mainly including incremental database and total database.

The main function of the database marketing system is to store customer resources and interact with consumers.

Its unique value is reflected in dynamic updating, customer initiative and customer relationship improvement.

Pay close attention to your friends' opinions.

After checking, check the number of goods.

If you do not have the required size and style, you can introduce similar styles to customers.

Change pants: when the guests wear trousers, they think that they need to modify the length. The salesperson of the clothing store should take the initiative to measure for the guests.

Ask customers to stand straight up with both legs together.

Ask and confirm the position and length of trousers worn by customers.

The zero scale of the ruler is attached to the top of the trousers head, and then is measured close to the side of the customer's leg.

Please pay the cashier at the cashier.

After politely asking customers' surnames, fill out the pants list correctly and clearly.

It can cooperate with direct mail advertising, telemarketing and other activities of clothing brands.

In addition, the Internet advertising is another successful magic weapon for its success, prompting the time needed to change trousers.

Additional sales promotion.

Collection: clothing store

We should tell customers the size, color and number and amount clearly and accurately.

Database marketing has more unique advantages, thus becoming one of the important strategies of network marketing, and is the soul of direct marketing mode.

If the enterprise has mastered a large number of potential buyers database, and can well dig out the potential purchase desire of customers, then we can get a bigger and more stable profit space.

Check your hands with your partner and check with your guests.

Do additional marketing again.

Pay attention to the packing of goods.

Politely say goodbye.